Account / deletion

Delete your Squareaway account

You can delete your account yourself in the app, or ask us by email if you can’t sign in.

Delete it in the app

Open Squareaway on your phone or at app.squareaway.uk and sign in.
Go to Profile.
At the bottom, choose Delete Account.
Type DELETE to confirm, then choose Delete Permanently.

You're signed out and the account is deleted straight away. In the rare case it can't be finished automatically, your login is switched off at once and we complete the deletion within 30 days.

Can't sign in?

Email help@squareaway.uk from the email address on the account, with the subject Delete my Squareaway account. We'll confirm it's you, then delete it within 30 days and tell you when it's done. Your company's Squareaway admin can also remove you.

What is deleted, and what stays

Deleted	Kept by your company
Your login, password and profile (name, contact details, home postcode, skills); your notification and app settings; your access to every company you belonged to	Work records you completed — jobs, certificates, timesheets, checks, reports. They are your company's records, and many must legally be kept, so they stay with your name on them as the person who did the work.

To have your name removed from your company's work records as well, ask your company: they decide what their records must keep. See our privacy notice for how long things are kept.

If you're the only admin of your company's account, make someone else an admin first (Company settings › Users). Otherwise nobody would be left to run it.